Getting started with a Builders virtual agents for the first time, building trust, and mastering the art of delegation are common concerns for all new clients, so our Client Success Team is always on hand to help you get started and to accompany you as your requirements evolve.
We care, we take a personalized approach to each customer, and our management team is never more than a phone call or email away.
With our telephone answering services, you will have a personal assistant who is trained to know your business and handle your calls; your PA will have a team assigned to them for your business. Our aim is to help you gain a professional image, save time and money and help you grow your business. We can provide small businesses with your own personal receptionist or if you are a larger organisation, we can provide you with a switchboard or receptionist overflow service. ‘When you are out or busy, we are always available to support your business’ We also offer customer care lines, support lines, order lines, brochure request lines, media response lines, ticket and event booking lines. ‘In fact, if it involves answering a phone, we can help you ‘
Ensuring no calls missed
Message taking and call forwarding
Call details logged, and immediately passed on via email or text
At Builders virtual agents, we hire detail-oriented people who strive to provide our clients with the best assistance on the planet. All Virtual agents go through a rigorous, multi-step vetting process that tests everything from their communication and tech skills to their creativity and resourcefulness. Thousands apply, but only the best of the best get to call themselves VAs